terms and conditions

We at Insight Rehabilitation, intend to be the most preferred professional platform for clinical services for communication and swallowing disorders. Our customers/clients/patients' privacy is of utmost importance to us. Accordingly, we have developed this policy for you to understand how we collect, use, communicate, disclose, and make use of personal information.

The following outlines our privacy policy:

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely to fulfil those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used and to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft as well as unauthorized access, disclosure, copying, use, or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our clinic's operations by these principles to ensure that the confidentiality of personal information is protected and maintained.

By accessing, browsing, and/or using www.insightrehab.in online payment gateway, you agree following terms. This page contains the terms and conditions concerning your use of Insight Rehabilitation's online payment website. By accessing this site, you agree to be bound by the following terms and conditions.

I/We agree and accept the services provided by Insight Rehabilitation or its entrusted entities at my/our request to carry out the requested service payments through instructions on my/our account, given by me/us.
I/We have no objection whatsoever, to the Payment Gateway providing my/our billing details to the Bank.
The User agrees that the debit/credit card details provided by him/her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details.
SLPQuest shall make endeavors to check the accuracy of the information published on its site. Insight Rehabilitation and any other service/program name referred to on the www.insightrehab.in website are trademarks of Insight Rehabilitation.
The contents of slpquest.com cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted, or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying, or recording without the prior written permission of SLPQuest. You agree that the material and content contained within or provided by slpquest.com is for your personal use only and may not be used for commercial purposes or distributed commercially.
If your PC/Mobile/Tablet does not support relevant technology including but not limited to encryption you may not be able to use certain services or access certain information on slpquest.com
We may suspend or vary the whole or any part of the service offered on slpquest.com for any reason, at any time at our sole discretion.
Insight Rehabilitation and/or the Payment Service Providers shall not be liable for any inaccuracy, error, or delay in, or omission of (a) any data, information, or message, or (b) the transmission or delivery of any such data, information, or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message.
Insight Rehabilitation rights, obligations, and undertakings shall be subject to the laws in force in India, as well as any directives/ procedures of the Government of India, and nothing contained in these Terms and Conditions shall be in derogation of Insight Rehabilitation's right to comply with any law enforcement agencies request or requirements relating to any User’s use of the website or information provided to or gathered by Insight Rehabilitation concerning such use.
In the event there is any claim for/ of a chargeback by the User for any reason whatsoever, such User shall immediately approach the office of Insight Rehabilitation with his/ her claim details. No claims for refund/ chargeback shall be made by any User to the Payment Service Provider(s) and in the event, such claim is made it shall not be allowed. Refunds will be allowed and made online within 7 working days, only if the service is not rendered or based on a cancellation/refund policy
Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, which is linked to the Website, is experiencing any server-related issues like ‘slow down' or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
- In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter
- Check the Manage your payment option to validate your
- Contact Payment Gateway customer support via e-mail or any other mode of contact as provided by Insight Rehabilitation to confirm payment in case the Bank Account is not debited, the User may initiate a fresh transaction to make payment
Insight Rehabilitation and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the user on account of:
- The delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Payment Gateway or Services in connection thereto; and/ or any interruption or errors in the operation of the Payment Gateway.
The User agrees, understands, and confirms that his/ her data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft, and/ or fraud and that Insight Rehabilitation or the Payment Service Provider(s) have no control over such matters.
Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, Insight Rehabilitation does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.
The User agrees that any communication sent by the User via e-mail shall imply the release of information therein/ therewith to Payment Gateway. The User agrees to be contacted via e-mail on such emails initiated by him/ her.
Payment Gateway Disclaimer - The Service is provided to facilitate access to pay for the services offered online. Insight Rehabilitation or the Payment Service Provider(s) do not make any representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified in the Website for this purpose. By accepting/ agreeing to these Terms and Conditions, the User expressly agrees that his/ her use of the aforesaid online payment Service is entirely at own risk and responsibility of the User.

Disclaimer

The materials on Insight Rehabilitation's website are provided on an ‘as is’ basis. Insight Rehabilitation makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Insight Rehabilitation does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to its website.

Refund and Cancellation

Although you may cancel your membership, subscription, or any other service from Insight Rehabilitation, no refund will be made for the payment towards any services. However, in case of multiple debits due to technical errors or any other grounds, the customers or visitors may contact us which is left to the Membership Committee's discretion in consultation with the executive council wherever necessary. Credentials need to be checked.

Return of products shall be considered based on the review according to the return and refund policy on a case-to-case basis under defective or different than display. Approved refund shall be processed within 7 days of request.